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Posted on: February 12, 2018

City Launches iPlacentia Mobile App, Providing Residents More Access

The City of Placentia is pleased to announce the launch of its new mobile app, iPlacentia, as part of an ongoing effort to improve communication and make city government more accessible to its residents. 

Download the iPlacentia Mobile App for FREE:

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The iPlacentia mobile app is a smartphone application that allows users to instantly submit service requests for issues such as potholes, graffiti, and street light outages with just the touch of a button. The report is then automatically sent to the respective department for review. The iPlacentia app also features direct access to recent city news, upcoming events and meetings, permit applications and job openings.

“We’re always looking for new ways to increase civic engagement with the members of our community,” said Placentia Mayor Chad Wanke. “With so many of us using our smart phones and tablets everywhere we go, we are excited to offer this free, mobile-friendly tool, for residents to both stay informed of City happenings, as well as report non-emergency issues.”

iPlacentia uses GPS technology to automatically provide the problem’s exact location, simplifying the reporting process for users while increasing the reliability of report location for city crews. The user submitting the service request is instantly notified when the City receives it and also when it has been resolved. iPlacentia also allows residents to track the status of their request, register for recreational classes and activities, renew a business license, contact City Council or Staff directly, and more!

“We are excited to deliver this tool to our community in addressing their concerns,” said Placentia City Administrator Damien R. Arrula.  “Our goal is to continually improve customer service for our residents and businesses and this app helps us achieve that goal.  iPlacentia will allow the City to quickly address any area of concern more efficiently and improve our City services.”

iPlacentia is available for free download on all iPhone and Android devices. Simply search “iPlacentia” on the App Store or GooglePlay. Residents without internet access can report service requests by phone at (714) 993-8131.  For troubleshooting with the app, please call (714) 993-8171.  The iPlacentia App is not intended for use in reporting emergency situations or crimes in progress.  If you have an emergency, please dial 9-1-1.

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Placentia
401 East Chapman Avenue
Placentia, CA 92870
(714) 993-8117